Privacy Policy
Last updated: 21 February 2026
1. Introduction
Infinity Pest Control ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose personal information in accordance with the New Zealand Privacy Act 2020.
2. Information We Collect
We may collect the following personal information:
- Name, phone number, and email address (via quote forms and contact forms)
- Property address and type (for service delivery)
- Pest problem details you provide
- Website usage data (via cookies and analytics)
3. How We Use Your Information
We use your information to:
- Connect you with a licensed pest control technician in your area
- Respond to your enquiries and provide quotes
- Improve our services and website
- Send follow-up communications related to your pest control service
4. Sharing Your Information
We may share your contact and property information with vetted, licensed pest control technicians in our network for the purpose of providing you with a quote or service. We do not sell your personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure. Data is stored securely and access is restricted to authorised personnel.
6. Cookies
Our website uses cookies for analytics (Google Analytics) and to improve your browsing experience. You can disable cookies in your browser settings.
7. Your Rights
Under the NZ Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
8. Contact Us
For privacy enquiries, contact us at:
- Email: privacy@infinitypestcontrol.co.nz
- Phone: 0800 PEST NZ